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TECH NOTES:
Installing and Running TMpro 12 (Word 2007)
Now Including: "How To Stop Norton Anti Virus From Scanning Word
Files (Including TMpro)"
TICKETS.DOTM
This template should be placed on the Desktop and TMpro launched
from there. During installation, you have to option of re-locatiing
the TICKETS template. Press the three dots at right of
path blank and navigate to 'Desktop'.
SETTINGS FOR TMPRO IN WORD
2007 (XP and VISTA)
Grant privileges to “All Users” to Tickets folder -- VISTA only.
Set Trust Settings to "Allow All Macros"
Turn File Sharing ON
Advanced Sharing: Allow Public Folder Sharing
WORD 2007 BEHAVIOR
To access TMPRO toolbar select it from "Add-Ins" Menu on Word
2007 Toolbar.
All other behavior remains
unchanged from Word 2003, and described below.
TROUBLESHOOTING TMPRO
If everything works fine when you open
Word and go to File>New and select Tickets.dot from "Templates
On My Computer", you are set to go. If not, the two major
reasons for failure are: 1) Tools>Macro>Security not set to Low,
and 2) You are not logged in as the User who installed Microsoft
Word. When we install the Tickets template we look for the
location of your other Word templates. If you are logged in as
TomSmith and MaryJones was the user when Word was installed, you
will not be able to see your templates. You will see this when
you get to the "Installing Template" screen.
INSTALLING TMPRO
We look for the file "winword.exe" to locate your new
Tickets folder.
We look for the template "normal.dot" to
locate your new Tickets template. Write down the EXACT location
where we are installing the template.
If you do not see tickets.dot when you go to Word>File>New, then
got to Word>Tools>Options>File Locations and set UserTemplates
to the SAME
location where we found your Word templates. This is the
recommended setting for Word. If your templates are in say the "AllUsers"
account and your templates are set to the "JohnDoe" account, you
will not be able to see tickets.dot. You can fix that by
searching for tickets and moving it from the Templates directory
to your Desktop.
If you have more than one version of Word
on your machine, we use the first one. The could be a problem,
and you may have to Search for winword.exe yourself and locate
your Tickets folder there manually, or run tmpro11.exe and
change the definition by selecting the correct directory.
When you run "Tickets" from File>New but
do not find Tickets listed, look under Tools>Options>File
Locations and select UserTemplates (third item down). Be
certain that it is set to the same location where you found
normal.dot!
Word will sometimes point to another
location, and that can be a problem which you must fix.
Finally, make certain that you have set
Security to Low. Word cannot run any macros unless Security is
set to Low. Word does no checking for viruses whatsoever, so
you are not compromising your machine.
Also, if you do not see file extensions (if
you see tickets instead of tickets.dot), go to Start>Control
Panel>Tools>File Options>View and set Hidden Files and Folders
to Show All Files, and be sure the next checkbox -- Hide File
Extensions for Known File Types is UNCHECKED.
USING TMPRO
1) To use TMpro, open Word and go to
File>New.
2) Select tickets.dot from Templates On My Computer or General
Templates
3) When Tmpro Ticket Selector opens, select vstyle08 as a test.
4) When Open screen appears showing all sample style8 tickets,
select ORIB.
5) Press Footprints on Tmpro Floating Toolbar.
6) From Tmpro Number Selector, select 40 quantity as a test.
You now have an eight page document on screen called mytkt.tmp.
Inspect number sequence to see how Tmpro keeps your numbers in
sequence after being cut.
TICKET BLANKS
We furnish perforated blanks for every template shown in TMpro.
Blanks are manufactured in two styles: 1) BULK FORMS: LUXE forms
with single perforation for cutting after printing. 2) FULL-PERF
and ON-DEMAND FORMS. Fully perforated tickets which must be
broken apart by hand after printing. Full details are shown at
printbox.com > Ticket Blanks Tab.
The Technical Support Staff
PrintBox Technologies
Developer of The Tmpro Series of Ticketing Products
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